Returns & Exchanges

At The Iron Snail, we stand behind the durability and craftsmanship of our apparel. If your gear isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and insured.

3

Package Your Gear

Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.

4

Drop Off and Track

Hand your package to the designated carrier; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing